Community Standards — GigsMarket Guidelines

Our Commitment to Community

GigsMarket is built on a foundation of respect, professionalism, and trust. These Community Standards define the behavior we expect from every member of our marketplace — buyers, sellers, and visitors alike. By using GigsMarket, you agree to uphold these standards.

1. Respectful Communication

• Treat all users with courtesy and professionalism in messages, reviews, and interactions.
• Harassment, hate speech, threats, bullying, and personal attacks are strictly prohibited.
• Discrimination based on race, ethnicity, gender, religion, age, disability, sexual orientation, or any other protected characteristic will not be tolerated.
• Do not spam other users with unsolicited messages, promotions, or offers unrelated to existing orders.

2. Honest & Accurate Information

• Provide truthful information in your profile, gig descriptions, and communications.
• Do not misrepresent your skills, experience, qualifications, or portfolio.
• Sellers must accurately represent what their gig includes — including scope, timeline, and deliverables.
• Buyers must provide clear and honest requirements for their projects.

3. Quality & Delivery Standards

• Sellers must deliver work that meets or exceeds the quality described in their gig.
• Work must be original and not plagiarized or copied from other sources.
• Deliveries must meet agreed-upon deadlines. Chronic lateness may result in account restrictions.
• Buyers should provide timely feedback and reasonable revision requests within the agreed scope.

4. Prohibited Services & Content

The following services and content are strictly prohibited on GigsMarket:

• Illegal products or services under any applicable law.
• Academic dishonesty (writing essays, taking exams, completing assignments for others).
• Fake reviews, followers, likes, or any form of artificial engagement.
• Hacking, cracking, phishing, or any service that compromises security systems.
• Adult content, sexually explicit material, or escort services.
• Weapons, drugs, controlled substances, or related paraphernalia.
• Gambling services, pyramid schemes, or multi-level marketing.
• Medical advice, prescriptions, or health services that require professional licensing.
• Services that promote hate, violence, or discrimination.
• Any service that violates third-party terms of service (e.g., selling social media accounts).

5. Fair Reviews & Ratings

• Reviews must be honest and based on genuine experience with the order.
• Do not offer or accept payment or incentives in exchange for positive reviews.
• Do not post fake, misleading, or retaliatory reviews.
• Sellers may not pressure buyers to leave 5-star reviews or withhold deliverables to influence ratings.
• Buyers may not threaten negative reviews to demand work outside the original scope.

6. Confidentiality & Data Protection

• Respect the privacy and confidentiality of other users' information.
• Do not share personal contact information before an order is placed.
• Sellers must protect buyer data and may not use it for purposes beyond completing the order.
• Do not publicly share private communications without the other party's consent.

7. Enforcement

Violations of our Community Standards may result in:

• Warning and educational guidance for first-time minor violations.
• Temporary account restriction or suspension for repeated or moderate violations.
• Permanent account termination for severe or repeated violations.
• Withholding of funds for fraudulent activity.
• Reporting to law enforcement when required.

8. Reporting Violations

If you encounter content or behavior that violates these Community Standards, please report it using the flag/report button on the relevant gig, message, or profile. Our Trust & Safety team reviews all reports and takes appropriate action. You can also email us directly at trust@gigsmarket.com.